Last Updated: July 18, 2026

This Shipping Policy details the processing, handling, and delivery protocols for all orders placed through Peptall. By completing a purchase, you agree to the following terms.

1. Shipping Rates & Methods

Shipping costs are calculated and displayed at checkout based on the delivery method selected:

  • Standard Ground Shipping: $15.00
  • Two-Day Priority Shipping: $25.00
  • Complimentary Shipping: Free Ground Shipping is applied automatically to all orders exceeding $250.

2. Processing Time

We strive to prepare all orders promptly.

  • Processing Window: Orders are typically processed and dispatched within 1–2 business days following payment confirmation.
  • Business Days: Orders placed on weekends or public holidays will be processed on the next available business day.

3. Estimated Delivery Times

Delivery timelines are estimates provided by the carrier and are not guaranteed. While Ground shipping follows standard transit times, Priority shipping provides an expedited service; however, Peptall cannot guarantee specific delivery dates.

4. Shipping Scope

Peptall currently fulfills orders exclusively within the United States. We do not support international shipping at this time.

5. Tracking & Notifications

Once your order has been dispatched, a tracking number will be sent to the email address provided at checkout. It is the customer’s responsibility to monitor the shipment’s progress and arrange for receipt.

6. Accuracy of Information

Customers must ensure that all shipping details, including suite numbers and zip codes, are accurate at the time of purchase. Peptall is not liable for failed deliveries, delays, or returned packages resulting from incomplete or incorrect address information provided by the customer.

7. Carrier Performance & External Factors

Peptall is not responsible for transit delays caused by carrier operations, inclement weather, acts of God, or other logistical factors beyond our direct control.

8. Lost or Damaged Shipments

In the event your order arrives damaged or is confirmed as lost by the carrier:

  • Reporting: You must notify our support team within 48 hours of the delivery date or the expected delivery date.
  • Resolution: Claims will be reviewed on a case-by-case basis. Peptall reserves the right to determine the appropriate remedy, which may include a replacement or reshipment, at our sole discretion.

9. Risk of Loss

All items purchased from Peptall are made pursuant to a shipment contract. The risk of loss and title for all items pass to the customer upon the carrier’s acceptance of the package at our facility.

10. Policy Modifications

Peptall reserves the right to amend this Shipping Policy at any time. Any updates will be posted to this page with an updated “Last Updated” date. Continued use of our website and services following such changes constitutes your acceptance of the revised policy.